New York City-based executive Michael Dell has a lot of responsibilities as head of Dell Technologies, a major IT infrastructure provider for New York state. Dell has upwards of $690 million in IT contracts with the state – providing hardware and software as well as leasing laptops, desktops and other computer equipment. Dell is also a prolific contractor with New York City, providing and maintaining data processing equipment for city agencies.
The Gov Tech 50: 6-50
The Gov Tech 50: 6-50
New York has no shortage of career public servants, but after nearly three decades working on IT initiatives at the same state agency, Bob Loomis is in a league of his own. As chief information officer at the state comptroller's office, Loomis is responsible for managing the agency’s overall IT efforts, including newer priorities like cloud computing and cybersecurity. Loomis has been inducted into the New York State IT Leadership Academy Hall of Fame.
Daniel Symon started in his current role last year after working at the agency since 2016, and it’s safe to say his first year at the helm has been an eventful one. Symon, a Staten Island native, is overseeing the switch to a new, online one-stop-shop for contracting known as the Procurement and Sourcing Solutions Portal – or PASSPort – which aims to make the often-frustrating process more transparent and accessible.
Cisco is a major infrastructure provider for New York state, supplying hardware, software and cloud services. The company currently has an umbrella contract with the state for $1.35 billion. David Scrodanus, regional public sector sales manager for Cisco, is out in front for the company on state issues, while Frank Antico is the company’s point person for New York City, which also contracts with the company for data processing equipment maintenance.
If you don’t quite believe that Verizon does it all, take a look at the hundreds of millions the state and city are paying the telecommunications company for services ranging from telecom cable relocation to in-car GPS software. The human equivalent of that do-it-all attitude is Anthony Lewis, who is responsible for New York, New Jersey, Connecticut and more. As New York prepares for the impending 5G revolution, Lewis’ influence will likely continue to grow.
From security systems to telecommunications equipment, the contracts that Siemens holds with the city and state run the gamut. But perhaps the most interesting field that Siemens and the head of its U.S. operations, Barbara Humpton, work in is that of emerging transportation tech. Siemens is one of two providers of the communications-based train control technology the MTA is testing on subways – and participated in the city Department of Transportation’s connected vehicle pilot.
As government IT services increasingly move to the cloud, Microsoft has emerged as an important player and public cloud provider in New York. Over 20 city agencies currently use Microsoft’s Azure cloud-hosting services. And in 2013, the state adopted cloud-based Microsoft Office 365 email for the entire state workforce. Nathalie Large-Odier and Michelle Hogan are Microsoft’s New York City and state point people as that migration – and the push for other innovations – continues.
In 2017, New York City Mayor Bill de Blasio established the New York City Cyber Command, the agency setting citywide cybersecurity protocol and response. But with ransomware assaults against municipalities on the rise, NYC3 has quickly become one of the city’s most important defenses. Geoff Brown, the city’s chief information security officer, leads the agency, coordinating defense efforts across more than 100 city agencies and advising de Blasio on cybersecurity policy.
The buck stops with Lisa Flores, who is tasked with overseeing the review of all city contracts. Though Flores isn’t focused solely on IT contracts, she’s an important person for any tech vendor to know. On behalf of Comptroller Scott Stringer, Flores has advocated for adding transparency to New York’s often opaque contracting process by introducing a tracking system to allow vendors to follow their contract through each stage of the process.
With a career’s worth of experience at nearly all of the world’s major tech and IT companies – IBM, Oracle, Accenture and now Google – Greg Caito has earned his status as one of the most experienced IT sales managers in the public sector. During his time at the aforementioned companies, Caito’s work has included Verify NY, the Medicaid fraud detection system, and enterprise resources planning partnerships across New York state.
If the Port Authority of New York and New Jersey keeps the region moving by “air, land, rail and sea,” then Robert Galvin is one of the people keeping the Port Authority itself moving. Galvin leads technology implementation at the authority and has developed a cybersecurity program. The authority has been at the forefront of testing some emerging technologies and last year announced plans to test self-driving buses.
With more than two decades of experience in the public sector IT space, Kim McKinney may be uniquely suited to tackling technology challenges for the New York State Thruway Authority. With previous stints at the state Office of Information Technology Services, and before that working for the government of Broome County, McKinney’s latest position puts her in the driver’s seat for the state’s embrace of innovative transportation technologies, including its transition to fully cashless tolling.
Oracle is one of the largest software providers for New York state – and a company you hear about a lot. Since 2018, Joseph Lynch has led the company’s sales efforts in Albany. In addition to large umbrella IT and cloud services contracts, Oracle’s PeopleSoft applications are used for the Statewide Financial System. Lynch is also a recognized figure in the state’s IT community, previously serving as chair of the New York State Forum IT Corporate Roundtable.
By now, every New Yorker has encountered one of those new OMNY payment screens at a subway turnstile or at the front of a bus. Soon the OMNY tap-and-go payment system will fully replace the MetroCard – and Cubic’s Steve Brunner is charged with overseeing that transformation. Operating on a base contract award of nearly $540 million, Cubic and Brunner have their work cut out for them to ensure all New Yorkers are tapping-and-going by 2023.
It’s fair to say that New York has had some trouble ensuring that telecommunications companies provide adequate service to customers across the state. That’s where the Public Service Commission comes in, as it did in the recent dispute and settlement with Charter over the company’s buildout of high-speed service. At the PSC, Debra LaBelle ensures that telecom companies are operating reliably and with fair terms and prices for customers.
The 5G revolution is coming, and New York City is likely to have a front row seat, as business groups encourage the city to help facilitate the buildout of 5G-ready infrastructure. Marissa Shorenstein – a veteran of Gov. David Paterson’s administration and Andrew Cuomo’s 2010 gubernatorial campaign – is among those pushing the city to prepare for 5G, and is responsible for overseeing AT&T’s launch of 5G technology across 17 states.
In a presidential election year, no government technology contract is under as much scrutiny as those related to election machines. For Election Systems & Software, one of two primary voting machine vendors in New York – and the supplier of the machine used in New York City – that much is proven. Kathy Rogers, who oversees the company’s public sector work, is tasked with convincing boards of elections that state-of-the-art election technology is also equipped with state-of-the-art security standards.
Seb Formoso is one of those rare individuals who is sought out by people in both the private and public sector as a fount of IT wisdom and experience. Formoso’s work at the Department of Finance has included a new mobile app to pay parking tickets, but he was also previously trusted by Mayor Bill de Blasio to lead DoITT during a shaky time at the agency, before Jessica Tisch was named permanent commissioner.
The transition to cashless tolling in New York is full speed ahead, and while Conduent has received criticism for problems with collecting tolls and its contract ends this year, the company has played a primary role in kicking off those efforts. While the company provides other services to the state, like digitization of records, transportation tech is what Conduent is known for here. Scott Doering leads the company’s work on e-tolling.
When it comes to prominent public sector tech positions, Rachel Haot has held them all – from New York City’s first chief digital officer to Gov. Andrew Cuomo’s deputy secretary for technology. Haot’s work at the Transit Innovation Partnership now involves coupling scrappy startups with entrenched agencies like the MTA. That’s happening most visibly through the Transit Tech Lab, a competition and pilot program challenging startups to solve long-standing transit issues using innovative solutions.
If the Office of Information Technology Services had a founding father, it might be Brian Digman. A former New York state chief information officer, Digman was responsible for helping herald a new age of centralized state IT services through the then-brand new state IT office. Now, Digman’s major projects at the State University of New York include taking the 64-campus system online and expanding the number of programs and courses that are offered online.
With active state IT services and consulting contracts totaling nearly $100 million and a long history of partnering with New York City on IT consulting and the 311 Customer Service Center, Accenture is a major federal IT contractor, and a prolific one in New York, too. Deborah Snyder manages the company’s work with both the state and the city, and is a trusted voice in the New York IT community.
One innovation the New York state Office of General Services has undertaken in recent years is the Project Based Information Technology Services contract, which was meant to make the procurement and delivery of IT consulting services more efficient. CDW is one of the largest companies with an ongoing PBITS contract, and Bob Kirby – whose previous positions at the company included focusing on K-12 education and federal government sales – now manages all of its public sector sales.
If Motorola is “the Yankees” of public safety technology – as one observer referred to the company – then Dave White is its Derek Jeter. As vice president of northeast regional sales at Motorola, White is responsible for overseeing public sector relationships across New York state. From radios to in-car video cameras, Motorola is the state’s leader in providing public safety technology for police, firefighters, emergency medical services first responders and other customers.
Attorney General Letitia James has had a busy first year in office, taking on opponents ranging from President Donald Trump to T-Mobile and Sprint. Luckily Moses Kamya is used to a heavy workload. Before joining the AG’s office in 2015, Kamya worked for the state IT office as a “cluster CIO” for six different city agencies. Managing IT for an office as active as the attorney general’s is nothing new for Kamya.
As New York anticipates the changes that 5G connectivity will bring, everyone’s attention is turned to the companies building out 5G infrastructure and equipment, including the 12 approved to do so in New York City. Ana Rua, who leads public affairs in New York for one of those firms – Crown Castle – is already a trusted resource on telecommunications policy for both lawmakers and government officials. Rua previously worked at Empire State Development on closing the broadband gap.
The 9-and-a-half foot tall LinkNYC kiosks that once seemed a novelty are now easy to pass by without notice, and while rollout of the kiosks across all five boroughs has been slow, they’re now a standby on New York City streets. Nick Colvin, vice president of Link at Intersection – one of the companies that has built out the Wi-Fi and phone kiosks across the city – is in charge of continuing LinkNYC’s growth in New York.
Anne Roest has spent the bulk of her career working on New York government IT initiatives – from the state Department of Taxation and Finance to the state Office of Information Technology Services. And while her most public role was likely as commissioner of New York City’s Department of Information Technology and Telecommunications, her current position at the state’s Integrated Eligibility System – a project designed to modernize health and human services systems – is no less challenging.
From laptops to tablets to smart projectors, technology’s entry into K-12 education is nothing new. But as technology becomes an increasingly large presence in the classroom, Apple has become one of New York City schools’ top providers. Lem Byers, who previously spent more than two decades at IBM, manages public sector sales for the company, which is currently in the middle of a $105 million contract with the city Department of Education.
As one of the few major tech companies actually headquartered in New York, IBM is something of a hometown hero. And while IBM’s contracts with New York have come under some scrutiny lately – most notably, the $58 million project providing help desk services to government employees – the company continues to expand its footprint in the state. Stephen LaFleche is tasked with ensuring IBM’s partnerships with New York continue.
It’s no secret that the Metropolitan Transportation Authority has had some trouble staying ahead of the curve when it comes to transportation technology. From 50-year-old subway cars to old signalling systems, at least some transit issues can be traced back to outdated tech. As chief procurement officer, David Ross is at the helm as the authority attempts to step fully into the 21st century with new signalling technology, congestion pricing and more.
In addition to large umbrella IT and IT consulting contracts with New York state, Unisys is in the middle of a $240 million contract with the state for data center management, and has provided IT consulting services to the New York City Department of Social Services as well. Company chairman and CEO Peter Altabef is also active in federal technology policymaking, serving on President Donald Trump’s National Security Telecommunications Advisory Committee.
After nearly a decade working at Currier McCabe & Associates on the New York State Medicaid Data Warehouse, Karen Van Cleef is an expert on the warehouse – a gargantuan repository of over 10 years’ worth of Medicaid claims data, reports and interactive dashboards created to make that wealth of data more accessible and understandable. As part of her job, Van Cleef coordinates more than 200 large projects across multiple sub-vendors.
If you’re accessing Wi-Fi while waiting in a subway station, you have Transit Wireless – and its chief executive officer, Melinda White – to thank for that. Transit Wireless, created in 2005 to help bring wireless connectivity to the New York City subway, recently completed a rollout of free Wi-Fi to the city’s subway stations. Now the company is looking to expand its offerings by providing similar service to other transit stations and large public venues.
Siemens may be a giant when it comes to transportation infrastructure in New York City, but as the only other company selected to pilot new communications-based train control subway signalling, Thales is quickly rising in prominence as well. After a few stints working on rail automation projects in Singapore, Gregoire Sulmont is now leading the New York operation for France-based Thales, which is also a leader in unmanned aerial systems technology – better known as drones.
The vast trove of public data in New York City requires an experienced professional to manage it. Since 2018, Kelly Jin has undertaken that hefty responsibility as chief analytics officer for the city by partnering with DoITT to manage the city’s Open Data program and portal and guiding the city’s use of data-driven decision-making and governance. Jin previously served as policy adviser to the U.S. chief technology officer in the Obama administration.
“Smart cities” is more than a buzzy phrase: it’s the data-driven, “internet of things”-based future of urban areas. As the recently appointed Smart Cities director for New York state, Youssef Kalad is tasked with helping realize that vision, working on both technology policy and smart cities programming. With a background working for New York City on harnessing emerging technologies and leading the NYCx Moonshot Challenges, Kalad is well-positioned to make an impact.
There’s no question about it: technologies like ShotSpotter’s gunshot detection and location system have become important tools for law enforcement. Ralph Clark has led ShotSpotter since 2010 as it fortifies relationships with law enforcement and also directs its attention to campus safety efforts. While New York City is only one of about 90 cities using ShotSpotter’s technology, the New York Police Department relies on it considerably – as demonstrated by its $27 million contract with the company.
A long career in the public sector – serving in the administrations of multiple New York City mayors, including as the city’s Health and Human Services chief information officer – has landed Kamal Bherwani in the principal role at one of the state’s top IT consulting providers. GCOM Software has a contract with the state on a data system modernization project at the Department of Motor Vehicles, and also provides IT and telecom consulting to New York City.
The power of data can’t be understated – both data made public to increase transparency and data that informs decision-making. But unless data is readable, it’s not very useful. That’s where Tableau comes in. The data analytics and visualization company is drawing buzz around Albany and New York City, and its visualization software is already being used by the state Office of Mental Health. Adam Selipsky previously spent more than a decade at Amazon Web Services.
Not only is Laura Kavanagh the highest-ranking woman at the New York City Fire Department, as first deputy commissioner she has overseen technology upgrades at emergency call-taking centers in Brooklyn and the Bronx, the development of a customized computer-aided dispatch system and emergency response mobile applications that support the fire department. Kavanagh previously served on New York City Mayor Bill de Blasio’s election campaign and on President Barack Obama’s reelection campaign.
Like many lobbyists, Michael Cassidy and Ron Greenberg got into the field after careers in government. Cassidy served under Gov. Andrew Cuomo as assistant director of state operations and Greenberg served as Cuomo’s deputy director of enterprise shared services. Today, they are advising tech and IT companies doing business with the state. With clients like Salesforce and Motorola, Brown & Weinraub is one of the most powerful New York firms for tech companies to work with.
Emerging technology and IT companies hoping to work with state and local governments want a champion who can communicate what exactly their technology can do for the public sector. Capalino’s Michael O’Boyle is one of those champions and someone who speaks the language of enterprise tech, having held key leadership positions at IBM, where he worked for over 20 years. O’Boyle’s areas of expertise include augmented intelligence, the “internet of things” and cloud computing.
Of the many people running incubators, accelerators and pilot programs in New York City, none are better positioned to help give startups a leg up than Lindsay Clinton, executive vice president of the industry and innovation group at the New York City Economic Development Corporation. Leading the team launching pilots and incubators, Clinton is among the city’s chief champions of tech entrepreneurs. She teaches a course on sustainable business models at Parsons School of Design.
Despite having much to gain from one another, the public sector and the tech sector sometimes take some coaxing to come together. That’s where the nonprofit NYS Forum comes in – hosting events and workgroups to facilitate discussion and collaboration between lawmakers and the IT business community. Mario Musolino, former executive deputy commissioner at the state Department of Labor, not only leads the organization but is also a trusted voice among government officials and tech professionals.
Correction: An earlier version of this list had an incorrect title for Ana Rua.