Discover how public-sector leaders can cut costs without eroding trust. This guide explains why many AI pilots stall, outlines a layered safety approach to de-risk innovation, and showcases real results—from 90-second handle-time reductions and 24% IVA containment to faster FEMA aid. You’ll get practical calculators, tech tips, and a roadmap across data foundations, virtual agents, and managed services to scale mission impact.